exFabrica

Privacy Policy

Effective October 6, 2026.

California Notice at Collection/State Privacy Rights Notice: See the State privacy rights notice section below for important information about your rights under applicable state privacy laws.

Ex Fabrica, Inc. ("exFabrica," "we", "us", or "our") provides the marketing site at https://exfabrica.ai and the product, which is the Dashboard at https://app.exfabrica.ai, the daemon on the customer's computer, billing, connected accounts, and customer material processed to run agents (collectively, the "Service"). This is the only privacy policy for that Service.

New accounts and new checkouts are not offered on connections from the European Economic Area, the United Kingdom, Gibraltar, Guernsey, Jersey, the Isle of Man, Brazil, South Korea, China, or Turkey. Canada, India, a connection whose country is unknown, and Tor still see the marketing-site consent banner, and signup stays open. A signed-in session keeps working when the connection moves.

Index

Tracking & Other Technologies

Retention

Transfer

State privacy rights notice

Personal information we collect

Information you provide to us

  1. Contact data, such as your first and last name and email address.
  2. Profile data. Account identity is WorkOS: name, email, password, optional authenticator codes, and organization membership. The profile is not public.
  3. Communications data based on our exchanges with you, including when you contact us through the Service. Waitlist email for Business, Enterprise, and managed hosting is communications data. Business, Enterprise, and managed hosting are not launched paid plans.
  4. Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history. Billing is org-scoped and is completed through Stripe Checkout and the Customer Portal. We do not store card numbers.
  5. Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
  6. User-generated content and input data is customer material: repositories, prompts, transcripts, application secrets, and the encrypted desktop browser-state blob. The blob is stored encrypted in Cloudflare R2; the wrapping key is in WorkOS Vault; it is kept until the Application is deleted, not under the archive-retention clock. A run can send repository content, prompts, and transcripts to the model provider on the customer's own subscription. Agents run on the customer's machine. We do not run that inference.
  7. Payment data needed to complete transactions is collected and processed by Stripe. We do not store payment card numbers or bank account numbers.

Connected accounts

We receive information when you connect accounts to the Service: GitHub and Linear (OAuth tokens held in WorkOS); per-user harness credentials for the customer's own model-provider subscription; Connected MCP credentials; application secrets and secret files in WorkOS Vault; user-owned API keys; and customer-configured outbound webhooks.

Business transaction partners

We may receive personal information in connection with an actual or prospective business transaction. For example, we may receive your personal information from an entity we acquire or are acquired by, a successor, or assignee or any party involved in a business transaction such as a merger, acquisition, sale of assets, or similar transaction, and/or in the context of an insolvency, bankruptcy, or receivership.

Automatic data collection

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

  1. Device data, such as your browser type, operating system, and IP address.
  2. Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.

The product does not request device location. The marketing site sends a Permissions-Policy of camera=(), microphone=(), and geolocation=(). The Dashboard and the rest of the product do not send that header. We read Cloudflare's coarse country code to decide whether to show the marketing-site consent banner and whether to refuse a new account or a new checkout.

For more information concerning our automatic collection of data, please see the Tracking technologies section below.

Tracking & Other Technologies

Cookies and other technologies. Some of our automatic data collection is facilitated by cookies and other technologies. On the marketing site, an explicit Accept or Decline is stored in the browser. Implied consent for everyone else is not stored. If storage is blocked, an explicit choice lasts for that page view only. The client sets a cross-subdomain cookie flag. We do not use advertising cookies. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service. On a connection where new accounts are not offered, the marketing site does not load analytics.

Artificial intelligence ("AI") technologies. We do not train exFabrica models on customer material.

For information concerning your choices with respect to the use of tracking technologies, see the Your choices section below.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations

We may use your personal information to:

provide the Service;

enable security features of the Service;

establish and maintain your user profile on the Service;

communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages; and

provide support for the Service, and respond to your requests, questions and feedback.

Service improvement and analytics

We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services.

Landing analytics use PostHog, its own project, through https://a.exfabrica.ai, only on https://exfabrica.ai. Those analytics include events, heatmaps, web vitals, and session replay with inputs masked. There are no advertising cookies. We do not sell personal information. An explicit Accept or Decline is stored in the browser. Implied consent for everyone else is not stored. If storage is blocked, an explicit choice lasts for that page view only. The client sets a cross-subdomain cookie flag.

Dashboard analytics use a separate PostHog project, through https://a.exfabrica.ai, only on https://app.exfabrica.ai, and are not behind the landing consent banner. Dashboard analytics are product analytics and unhandled-exception capture, with sandbox-editor access tokens scrubbed.

Direct marketing

We may send you direct marketing communications. You may opt out of our marketing communications as described in the Opt-out of communications section below. The only marketing email we send is the waitlist for Business, Enterprise, and managed hosting. Personal plans (Solo, Pro, and Max) are sold. There is no free tier.

Compliance and protection

We may use your personal information to:

comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;

protect our, your or others' rights, privacy, safety or property (including by making and defending legal claims);

audit our internal processes for compliance with legal and contractual requirements or our internal policies;

enforce the terms and conditions that govern the Service; and

prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

Data sharing in the context of corporate events

We may share certain personal information in the context of actual or prospective corporate events. For more information, see How we share your personal information, below.

To create aggregated, de-identified and/or anonymized data

We may create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you, and we do not attempt to reidentify any such data except to test the process. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including analyzing and improving the Service and promoting our business.

Further uses. In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

Archived transcripts: the organization owner chooses 90, 120, 180, 270, or 365 days. The default is 90 days after archive. Then archived transcripts are purged. Fleet headers may remain.

The encrypted desktop browser-state blob is kept until the Application is deleted.

Account information, waitlist emails, billing records, and Vault secrets are kept for the life of the account or that resource, and longer only where security, billing, or law requires it.

How we share your personal information

We may share your personal information with the following parties (or as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection).

Service providers. Third parties that provide services on our behalf or help us operate the Service or our business. Cloudflare hosts the marketing site, its waitlist database, and the product control plane. WorkOS provides identity and Vault. Stripe processes payment. PostHog provides the analytics described above. The customer's model provider receives repository content, prompts, and transcripts only to provide the service.

Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by Stripe. Stripe may use your payment data in accordance with its privacy policy, https://stripe.com/privacy. We do not store card numbers.

Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so. Connected services receive what the connection requires to provide the Service.

Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, in the course of the professional services that they render to us.

Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.

Business transferees. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in exFabrica, financing of exFabrica, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares). For example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of exFabrica as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.

Other users and the public. Your profile is not public. A pull request on a repository the customer connected is part of the Service, including when that repository is public. That is not us publishing their material somewhere else.

Your choices

In this section, we describe the rights and choices available to all users. Users who are located in certain U.S. states can find additional information about their rights below.

Access or update your information

If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.

Opt-out of communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Cookies and other technologies. For information about cookies and other technologies employed by the Service and how to control them, see the Tracking & Other Technologies section of this Privacy Policy.

Do Not Track

Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals.

Declining to provide information

We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Delete your content or close your account. There is no in-product delete-account control. A request goes to privacy@exfabrica.ai. We delete or stop using the account and the customer material, except what we keep longer for security, billing, or law.

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 18 years of age. We do not verify age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

How to contact us

If you have questions about our practices or if you would like to exercise any privacy related right that may be available to you, please contact us via one of the methods listed below.

  1. Email: privacy@exfabrica.ai
  2. Mail: 2803 Philadelphia Pike, Suite B #1902, Claymont, DE 19703, United States

State privacy rights notice

Except as otherwise provided, this section is written for residents of California, Colorado, Connecticut, Virginia, and Nevada, to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively the "State Privacy Laws").

This section describes how we collect, use, and share Personal Information of residents of these states and the rights these users may have with respect to their Personal Information. Please note that not all rights listed below may be afforded to all users and that if you are not a resident of one of these states listed above, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it.

For purposes of this section, the term "Personal Information" has the meaning given to "personal data", "personal information" or other similar terms and "Sensitive Personal Information" has the meaning given to "sensitive personal information," "sensitive data", or other similar terms in the State Privacy Laws, except that in neither case does such term include information exempted from the scope of the State Privacy Laws. In some cases, we may provide a different privacy notice to certain categories of residents of these states, in which case that notice will apply instead of this section.

Your privacy rights. The State Privacy Laws may provide residents with some or all of the rights listed below. However, these rights are not absolute and some State Privacy Laws do not provide these rights to their residents. Therefore, we may decline your request in certain cases as permitted by law.

Information. You can request the following information about how we have collected and used your Personal Information:

The categories of Personal Information that we have collected.

The categories of sources from which we collected Personal Information.

The business or commercial purpose for collecting and/or selling Personal Information.

The categories of third parties with which we share Personal Information.

The categories of Personal Information that we sold or disclosed for a business purpose.

The categories of third parties to whom the Personal Information was sold or disclosed for a business purpose.

Access. You can request a copy of the Personal Information that we have collected about you.

Appeal. You can appeal our denial of any request validly submitted.

Correction. You can ask us to correct inaccurate Personal Information that we have collected about you.

Deletion. You can ask us to delete the Personal Information that we have collected from you.

Opt-out.

Opt-out of certain processing for targeted advertising purposes. We do not process your personal information for targeted advertising purposes.

Opt-out of or appeal profiling/automated decision making. We do not use your Personal Information to engage in profiling or automated decision-making that results in significant financial impacts or significant impacts on housing, education, employment, health care, or criminal justice, or similarly significant impacts.

Opt-out of other sales of personal data. We do not sell your Personal Information within the meaning of the State Privacy Laws.

Consumers under 16. We do not have actual knowledge that we collect, sell, or share the personal information of consumers under 16 years of age. The Service is not for anyone under 18, and we do not verify age.

Sensitive Personal Information. While we process categories described in this Privacy Policy, we do not process Sensitive Personal Information to infer characteristics about consumers under the CCPA.

Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.

Exercising your right to opt-out of the "sale" or "sharing" of your Personal Information. We do not sell personal information and do not share it for cross-context targeted advertising. A Global Privacy Control signal is an opt-out of sale or sharing, which changes nothing.

Exercising other state privacy rights. You may submit requests to exercise any of the other state privacy rights listed above via email to privacy@exfabrica.ai.

Verification of Identity; Authorized agents. We may need to verify your identity in order to process your information/know, access, appeal, correction, or deletion requests and reserve the right to confirm your residency. To verify your identity, we may require government identification, a declaration under penalty of perjury, or other information, where permitted by law.

Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent's identity and authority to act on your behalf. We may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your State Privacy Laws rights on your behalf, the information we request to verify your identity, and confirmation that you have given the authorized agent permission to submit the request.

Information practices. The following describes our practices currently and during the past 12 months:

Sources and purposes. We collect all categories of personal information from the sources and use them for the business/commercial purposes described above in the Privacy Policy.

Retention. The criteria for deciding how long to retain personal information is generally based on whether such period is sufficient to fulfill the purposes for which we collected it as described in this notice, including complying with our legal obligations.

Deidentification. We do not attempt to reidentify deidentified information derived from personal information, except for the purpose of testing whether our deidentification processes comply with applicable law.

Personal information that we collect, use and disclose. We have summarized the Personal Information we collect, the purposes for which we collect it and the third parties to whom we may disclose it by reference to both the categories defined in the "Personal information we collect" section of this Privacy Policy above and the categories of Personal Information specified in the CCPA (Cal. Civ. Code §1798.140). Information you voluntarily provide to us may contain other categories of personal information not described there.

Additional information for California residents.

Shine the light law. Under California's Shine the Light law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for their own direct marketing purposes, and the categories of personal information disclosed. You may send us requests for this information by email to privacy@exfabrica.ai or by mail to 2803 Philadelphia Pike, Suite B #1902, Claymont, DE 19703, United States. In your request, you must include the statement "Shine the Light Request," and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Additional information for Nevada residents. Nevada residents have the right to opt-out of the sale of certain personal information for monetary consideration. While we do not currently engage in such sales, if you are a Nevada resident and would like to make a request to opt out of any potential future sales, please email privacy@exfabrica.ai.

Other U.S. state privacy laws may give similar rights, exercised by emailing privacy@exfabrica.ai.

Contact Us. If you have questions or concerns about our privacy policies or information practices, please contact us using the contact details set forth in the How to contact us section above.